Payforminutes,notforadeskchair.
A receptionist is a salary. Your agent is $49 a month and a per-minute rate, so a quiet month costs you less instead of the same. No setup fee on any plan, and the overage arithmetic is written out further down this page.
Basic
For one location that wants the phone handled.
No setup fee. $0.20 a minute after the pool.
- Up to 2 agents
- 1 local number included, any US or Canada local number
- Overage $0.20 a minute
- Call summaries by email
- Calendar booking built in
- The full agent editor, nothing gated
Growth
Best valueFor teams on the phone all day.
No setup fee. $0.15 a minute after the pool.
- Up to 5 agents
- 1 local number included, any US or Canada local number
- Overage $0.15 a minute, 5 cents less than Basic
- Everything in Basic
- Monthly performance report
White label
For agencies and resellers.
Priced for your book of clients. Talk to us to set it up.
- Unlimited client workspaces
- Your logo and your domain
- You set your own prices
- Billing handled for you
Reseller or agency? Sell it under your own brand. Pricing is set for your book of clients, not off a public price list.
See the partner programNothing switches off. It just meters.
Your minute pool is shared across every agent on the account, and it resets at the start of each billing month. Go past it and calls keep being answered: $0.20 a minute on Basic, $0.15 on Growth. No suspension, no upgrade prompt in the middle of a busy week.
A minute is connected call time. The clock starts when a caller is connected to your agent and stops when the call ends.
- Plan fee
- $49
- Minutes used
- 340
- Minutes included
- 225
- Minutes over
- 115
- Overage at $0.20
- $23
- What you pay
- $72
| Minutes used | Basic | Growth |
|---|---|---|
| 180 | $49 | $99 |
| 225 | $49 | $99 |
| 340 | $72 | $99 |
| 475 | $99 | $99 |
| 600 | $124 | $117.75 |
| 800 | $164 | $147.75 |
Where Growth pays for itself.
Below 475 minutes a month, Basic plus overage is the lower bill. At 475 the two plans cost the same, $99. Past that, Growth wins, because its overage is $0.15 a minute instead of $0.20, and the gap grows with every minute: at 800 minutes Growth saves $16.25 a month. Growth also gives you up to five agents and the monthly performance report.
White label is its own plan for resellers, priced per partner, with 900 pooled minutes, then $0.20 a minute wholesale. Partner economics are on the partner page.
The basics are not upsells.
The agent editor is identical on every plan. Higher plans buy you more minutes and more agents, not features that were held back.
- 14-day trial with 10 free call minutes, to test in your browser or by forwarding your number
- 1 local number included with each plan: pick any US or Canada local number
- Extra local numbers $5/mo
- Keep your number, nothing gets ported
- The full agent editor, with no feature held back for a higher tier
- Transcripts and recordings of every call
- Calendar booking, into Google Calendar or Outlook
- Slack, Google Sheets and CRM connectors
- Call summary emails to you
- A follow-up email to the caller
- A transfer chain to real people, with a summary handed over
- Ask Suvy, the in-dashboard assistant
- Cancel any time, from the dashboard
Bolt on more when you need it.
Both are optional. Skipping them holds back no feature.
Done-for-You Setup
We build and configure your agents for you instead of you doing the 4-step setup. Priced on how many agents get configured. Optional, and skipping it holds no feature back.
Connected Systems
A custom connection into your own booking software or point of sale, so the agent can read and write in the system you actually run on. Included on white label.
Every plan, every line, one table.
| What you get | Basic | Growth | White label |
|---|---|---|---|
| Price per month | $49 | $99 | Custom |
| Included minutes, pooled | 225 | 475 | 900 |
| Agents | 2 | 5 | Unlimited |
| Client workspaces | 1 | 1 | Unlimited |
| Numbers included | 1 | 1 | 5 |
| Extra local numbers | $5/mo | $5/mo | Custom |
| Overage per minute | $0.20 | $0.15 | $0.20 wholesale |
| Setup fee | None | None | None |
| Agent editor, in full | |||
| Calendar booking | |||
| Calendar, Slack, Sheets, Outlook, CRM | |||
| Recordings and transcripts | |||
| Follow-up email to the caller | |||
| Human transfer chain | |||
| Ask Suvy assistant | |||
| Monthly performance report | |||
| Connect your own system | Add-on | Add-on | Included |
| Your own branding | |||
| Custom domain | |||
| You set client pricing | |||
| Billing to your clients handled for you |
Weighing this against a receptionist, voicemail or an answering service instead? That comparison is on its own page, including the parts where a person wins.
Is there a setup fee?
No. Every plan starts at its monthly price and nothing else. If you want us to build the agent for you, Done-for-You Setup is an optional one-time add-on at $299 to $499 depending on how many agents get configured.
What happens when my minutes run out?
Nothing shuts off. Your agent keeps answering and extra minutes bill at $0.20 each on Basic, $0.15 each on Growth.
Are minutes per agent, or shared?
Shared across the whole account. Two agents on Basic draw from the same 225 minutes rather than getting 225 each, which is why running a separate after-hours agent does not cost extra.
Is Growth cheaper than Basic once I go over?
Past 475 minutes a month, yes. Below 475, Basic plus overage is the lower bill. At 475 both come to $99. After that Growth overage is $0.15 a minute against $0.20 on Basic, so at 600 minutes Growth is $117.75 and Basic is $124, and the gap widens by 5 cents every minute.
Do unused minutes roll over?
No. Your minute pool resets at the start of each billing month.
Is the phone number extra?
1 local number included with each plan: pick any available US or Canada local number. Extra local numbers $5/mo, billed with your plan and prorated for the first month. Numbers answer calls only, so there is no dialing plan to price.
How does the free trial work?
14-day trial with 10 free call minutes. Use them to test your agent in your browser, or by forwarding your existing business number to it. Both count toward the 10 minutes. Picking your own number comes with a paid plan.
Can I change plans?
Yes, any time. Upgrades take effect right away and downgrades apply at your next billing date.
Do I need new hardware or a new phone line?
No. You forward calls from your existing line, or from a new number we give you. There is nothing to install.
What counts as a minute?
Connected call time. The clock runs while a caller is on the line with your agent and stops when the call ends.
Can I cancel?
Yes, straight from the dashboard, any time. Your agent keeps answering until the end of the period you already paid for. Turn call forwarding off at your carrier and your phone rings the way it did before.
Is there a contract or a minimum term?
No. It is month to month on every plan, including white label.
Sell it as your own.
White label the whole platform under your brand, priced for your book of clients. Or start your own agent today on Basic, from $49.