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You are on a ladder, in a crawlspace, or driving between jobs. The phone rings anyway. Suvy Voice answers it, sorts the emergency from the estimate, and books the job while your hands stay on the work.

Emergency triageJob bookingQuote requestsAfter-hours cover

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The problem

The phone rings when you are busiest.

That is the whole problem. These are the three moments where a missed call costs you the most.

A burst pipe does not leave a voicemail.

A caller with water on the floor calls the next plumber on the list. The job goes to whoever picks up first.

Your hands are full all day.

Wrench in one hand, flashlight in the other. Every ring is a choice between the job in front of you and the one calling in.

After 6 pm, the phone goes quiet for you only.

Furnaces fail at night and water heaters die on Sundays. Those callers still want a human-sounding answer, not a beep.

What it handles

The calls it takes off your plate.

Three of the calls that come in every week, and how the agent handles each one. The conversations are illustrations of how it talks.

Emergency calls get triaged, not voicemailed.

The agent asks what happened, how urgent it is, and where.

Asks the caller what is wrong and whether water, gas, or power is involved
Flags true emergencies and sends the details to your phone right away
Takes the address and callback number so you can head straight there

Summit Plumbing, example call

CallerMy water heater is leaking all over the garage.

AgentThat sounds urgent. Is the water shut off, or is it still leaking now?

CallerStill leaking. Can someone come today?

AgentYes. Give me your address and I will get this to the team right now.

Routine jobs land on your calendar.

Tune-ups, inspections, and repairs get booked without you touching the phone.

Offers open slots from your Google Calendar and books the one that fits
Collects the address, the problem, and any gate codes or access notes
Sends the caller a confirmation and sends you the summary by email

Summit Plumbing, example call

CallerI need my AC serviced before it gets hot.

AgentI can book that. We have Thursday at 9 am or Friday at 1 pm. Which works?

CallerThursday morning.

Quote requests come in with the details you need.

No more calling back just to ask the questions the voicemail missed.

Asks the questions you would ask: scope, location, timing, access notes
Never quotes a price you did not set. It gathers, you decide
After hours, it answers the same way it does at noon

Summit Plumbing, example call

CallerWhat would it cost to replace a panel?

AgentThat depends on the setup, so the owner will quote it. What size is the current panel, and is this a house or a business?

CallerA house, 100 amp panel.

Never busy

Three callers at once. All three get answered.

A storm knocks out power on your street and 8 people call in the same hour. A human answers one line. Suvy Voice answers all of them at once, triages each caller, and hands you a ranked list instead of a full voicemail box.

Every caller gets picked up on the first ring, even during a rush
No hold music, no queue, no call waiting
You get one clean summary per call, not 8 voicemails to decode

Keep your number

You forward your existing line. Nothing about your number or carrier changes, and you can turn it off any time.

Every call on record

Recordings and transcripts of every call, plus a summary texted and emailed to you. Nothing said on your line disappears.

Humans stay in the loop

The agent transfers to you or your team when a call needs a person. You set the rules for when that happens.

Questions

Questions owners actually ask.

Straight answers, no sales call required. Anything else, test it yourself with 3 free calls.

Does it work with my scheduling software?

It books directly into Google Calendar today, and more connectors are coming. If you run your schedule elsewhere, the agent still takes the booking details and emails them to you so you can enter the job yourself.

How fast can I go live?

About 6 minutes. You paste your website address, the agent reads it and learns your business, you pick a voice, and you get a number to test with. Forward your line when you are happy with it.

What happens if the agent cannot answer a question?

It transfers the call to you or whoever you name. You set the rules: emergencies always ring through, or everything after a failed answer goes to your cell. Nothing dead-ends.

Do I keep my phone number?

Yes. You keep your number and your carrier. You forward calls to your Suvy Voice number, and you can turn forwarding off any time. Nothing about your existing line changes.

What does it cost?

Plans start at $49 a month with 225 minutes pooled across your agents. Most calls run 2 to 3 minutes, so that covers a real month of calls for a single location. No setup fee.

Can it take payments over the phone?

No. The agent never asks for or accepts card numbers. It books the visit and leaves payment to you, in person or through whatever you already use.

Does it speak other languages?

Yes. If a caller switches to Spanish or another supported language mid-call, the agent switches with them and keeps going. You do not configure anything.

What happens if I go over my minutes?

Extra minutes are $0.20 each on Basic and $0.15 on Growth. Nothing shuts off mid-month and no call gets dropped. You see usage in your dashboard so overage is never a surprise.

The next emergency call goes to whoever answers.

Set it up between jobs. It takes about 6 minutes and the first 3 test calls are free.

Set up your agent See how it works